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Peter Bigelow

As communication shifts online, time management becomes a group effort.

Time management, the operative word being management, is never easy to master. Scores of books and lectures elaborate on how to stop the interruptions, focus on the important, and liberate one’s ability to get things done. Even so, the challenge has become even more elusive over the past year.

Until recently, time management focused on how to reduce interruptions from various activities and events, such as unwanted phone calls, perpetual cubicle chats, and the length and focus of conference room meetings. Historically, those were leading contributors to inefficiency and wasted time. That was then; this is now.

Communication has become email-centric. Phone tag is no longer the corporate sport. A typical workday commences by sorting the email inbox, vetting the important ones, and then doing the same in the spam folder filled with six zillion missives, many from finance ministers of countries no one has ever heard of. Face-to-face interaction, however, has remained tied to the corporate conference room, where at any time different combinations of coworkers, customers and suppliers meet to solve some problem or communicate about new or changing opportunities.

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