ST. PETERSBURG, FL -- ProcureAbility, a Jabil company and the leading provider of supply chain and procurement services, in partnership with ProcureCon, today announced a new 2025 benchmarking report, "AI Adoption and Its Impact on Procurement," which highlights the widespread adoption and significant positive impact of artificial intelligence (AI) across the end-to-end procurement value chain. The findings indicate that AI has moved beyond initial implementations focused on efficiency to direction-setting strategic assets, delivering tangible value and serving at the forefront of seismic shifts.

The report, based on input from senior procurement and supply chain leaders across multiple industries, reveals key insights into the current state of AI in procurement:

• High satisfaction rates: 92% of respondents expressed satisfaction with their current AI solutions in procurement.
• Diversified use case implementations: Supplier discovery and selection leads with 77% adoption, followed by spend analysis and categorization at 76%.
• Benefits included efficiency, effectiveness, and quality: The most common benefits include cost savings and spend reduction (55%) and sustainability improvements (54%), followed by better supplier selection and management (47%) and process efficiency/time savings (44%).
• Investment growth in AI deployments: 88% of organizations plan to increase their AI investments in procurement over the next 12 months.
• Starting with targeted use cases: While implementation is widespread, 59% of organizations currently use AI to support specific initiatives rather than a full, strategic transformation.
• Roadblocks: The main roadblocks to implementation and user adoption are the "lack of proven examples" (35%), followed by "resistance to change" (29%).
• Confidence in ROI evaluation needs growth: Despite strong adoption, confidence in evaluating AI's ROI remains an area for improvement, with 90% feeling "somewhat confident" and 5% "not very confident."

"AI is no longer optional in procurement, it's a critical driver of competitiveness," said Darshan Deshmukh, President of ProcureAbility. "Organizations that move beyond tactical use cases to embed AI strategically will unlock transformative benefits in cost management, supplier relationships, and operational performance."

While enthusiasm for AI is high, the report identifies several structural and cultural barriers to full adoption: 35% cite a lack of proven examples, 29% face resistance to change, and 23% struggle with unrealistic performance expectations. The findings suggest that robust change management, workforce training, and standardized ROI frameworks will be essential to scaling AI impact.

"The most successful organizations are pairing technology deployment with cultural change," noted Satyen Pathak, Managing Director–India, ProcureAbility. "Building an AI-first mindset within procurement teams is now as important as selecting the right toolsets. Identify a handful of use cases to test the hypothesis, create value, and drive adoption within the organization. It's all about 'how' AI integrates within your organization and not 'if'."

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