Important dates for the 2020 program:

September 2019

The last day to register for the 2020 Service Excellence Awards program was Sept. 13, 2019.

Each participating company is responsible for providing us with valid contact information for 10-15 customers they would like to survey (7 - 10 customers for EMS companies with revenues less than $20 million). We will collect this information after we receive your entry form.

November 2019

The deadline for customers to complete the customer service survey is November 15, 2019. At that time, surveys will close so an independent consultant can tabulate results.

February 2020

Awards and reports will be presented at an annual SEA reception during IPC Apex Expo 2020 in San Diego. The ceremony will take place February 4, 2020, on the trade show floor.

March 2020

In addition to recognition on our website and in press releases, an announcement featuring the winners will be published in the March print edition of CIRCUITS ASSEMBLY. There is also special advertising opportunities for winners. (Contact Frances Stewart at with advertising questions.)

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